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Thank you for visiting the 2025 Conference Frequently Asked Questions page. Please review the information below and if you have any additional questions, email the Conference inbox at conference@tdem.texas.gov.
What are the dates for the conference?Tuesday, May 27 - Friday, May 30, 2025
What are the hours each day for the conference?Monday, May 26: 2:00pm-5:00pm Registration Open
Tuesday, May 27: 7:00am-5:30pm
Wednesday, May 28: 8:00am-5:00pm
Thursday, May 29: 8:00am-10:00pm
Friday, May 30: 8:00am-11:30am
Will Wi-Fi be provided at the convention center for conference attendees?Yes, Wi-Fi will be provided on site. Please refer to the placards around the convention center and in the mobile app for login information.
What food options are available?There are concessions available on site. There are also food options available in close proximity to the convention center with specials for conference attendees.
Concessions ScheduleTuesday 5/27- 7:00AM-2:00PM – 12th Street Lobby
Wednesday 5/28- 7:00AM-2:00PM – 12th Street Lobby & 10:00AM-2:00PM Exhibit Hall A
Thursday 5/29- 7:00AM-10:00AM – 12th Street Lobby & 7:30PM-10:00PM Arena Concert Concessions
What app is used for the conference?Cadmium- Eventscribe
Can I register for the Conference on site, or should I do it before?Registration is available on our website before the conference and onsite during the conference.
Do I need to pay as soon as I finish the registration process, or can I submit at a later date?You can pay at time of registration, log back into your account to pay later, or pay by check. All fees must be paid prior to attendance.
What are the different methods for registration payment
- Credit Card
- Check
- Purchase Order
What is the process to obtain an invoice?A confirmation email will be emailed to you with links to invoice/receipt once you submit and complete the registration process.
Are there any discount codes for conference registration?If you believe you are eligible for a discount code, please contact the conference inbox at
conference@tdem.texas.gov.
What is the cancellation policy for registration?If you need to cancel your registration, email the conference inbox
conference@tdem.texas.gov with your username and access key and add "Conference Registration Cancellation" to the subject line. If you cancel your registration before the cutoff date, you will recieve a 100% refund. If you cancel your registration after the cutoff date, you will not be eligible for a refund.
When is the last day I can get a refund for a cancelled registration?There are no refunds past
May 12, 2025.
How do I become a volunteer for the conference?Please visit the registration info page to register as a volunteer for the conference. Your registration fee will be waived if you commit to volunteer for 2 or more shifts. Specific details on the volunteer schedule and shift availability can be accessed through the volunteer registration link.
Conference Registration Info PageWho do I contact for conference questions?Please email
conference@tdem.texas.gov with any conference issues or questions.
When is the workshop schedule available?
The workshop schedule will be available on or before April 1, 2025.
How do I register for workshops at the Conference?
Registration for workshops is not required. When the schedule is posted, you will be able to favorite which ones you would like to add to your conference schedule.
How do I register for Continuing Education Trainings at the Conference?
Use the link below to register for trainings at the Conference.
https://tdem.geniussis.com/PublicWelcome.aspx How do I obtain my certificates from the 2025 Conference?Certificates for 2025 can be accessed on TDEM Training using your FEMA SID.
https://tdem.geniussis.com/PublicWelcome.aspxWill my information be shared with other conference attendees and exhibitors/sponsors?Information gathered will only be shared with others if you grant permission.
Will PIV-I be issued at the Conference?Yes, there will be an area for PIV-I issuance at the Conference. A sign-up will be available on site.
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